3Why
do the 9-1-1
operators ask so many questions?
frequently asked questions
The emergency
9-1-1 operators are trained to ask questions to assist you in
reporting an emergency. Each operator is trained to give you
emergency instructions as help is being dispatched to your
location. Remember, as one operator is asking questions,
another operator is sending help to your location. Remain calm
and answer the operators questions so we can better serve you.