Woodbury County 911 Communications Center

It is important for consumers calling 911 from a wireless phone to remember the following:

3 Give the emergency operator your wireless phone number so that if the call gets disconnected, the operator can call you back.

3 If your wireless phone is not "initialized" (e.g. you do not have a contract for service with a wireless service provider), and your emergency call gets disconnected, you must call the emergency operator back because he or she does not have your telephone number and cannot contact you.

3 Refrain from programming your phone to automatically dial 911 when one button, such as the "9" key, is pressed. Unintentional wireless 911 calls, which often occur when auto-dial keys are inadvertently pressed, cause problems for emergency services call centers.

3 If your wireless phone came preprogrammed with the auto-dial 911 feature already turned on, turn off this feature. Check your user manual to find out how. Lock your keypad when you're not using your wireless phone. This action also prevents accidental calls to 911.

cell phone 911

For many Americans, the ability to call 911 for help in an emergency is one of the main reasons they own a wireless phone. When calling 911 from a wireless phone, tell the emergency operator the location of the emergency right away. Because wireless 911 location information will not be available everywhere immediately.

► Every wireless phone user has an IMPORTANT responsibility that accompanies the benefit of using a wireless phone. When driving a car, driving is your first responsibility. A wireless phone can be an invaluable tool, but good judgment must be exercised at all times while driving a motor vehicle.

for non-emergencies,
dial 712.279.6960